Data we collect
You may provide us with information in several ways, including by filling out contact forms on our websites or on our apps or by corresponding with us by phone, email and live chat. This includes information you provide when you register for an account, search for a price comparison or quote, enter into a contract for the supply of services, enter a competition, promotion or survey or report problems with our services.
Personal information that you provide may include your name, email address, phone number, company details and other information about you to enable us to provide you with product information, pricing, training, demo account and other related services.
To make our website, Products and related services more useful to you, our servers (which may be hosted by a third-party service provider) collect Personal Data from you, such as browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
We may send you service related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by canceling the subscription. You should note that in this case you will not receive any automatic emails from RealTimeGPS (such as monthly invoices for example).
Analytics – e.g. how visitors use our website.
We use Google Analytics and Google AdWords (Conversion Tracking) to track the behavior of visitors who use our website so that we may make improvements and give visitors a better user experience.
To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
IP address is a unique numerical address assigned to a computer as it logs on to the internet. RealTimeGPS do not have access to any personal identifiable information and we would never seek this information. Your IP address is logged when visiting our site, but our analytic software only uses this information to track how many visitors we have from particular regions.
Like most Internet services, we automatically gather this Personal Data and store it in log files each time you visit our website or access your account on our network.
Data usage and storage
In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better.
RealTimeGPS uses your Personal Data in the following ways:
- to facilitate the creation of and secure your account on our network;
- identify you as a user in our system;
- provide improved administration of our website, Products, and related services;
- improve the quality of experience when you interact with our website, Products, and related services;
- send you a welcome email to verify ownership of the e-mail address provided when your account was created;
- send you administrative e-mail notifications, such as security or support and maintenance advisories;
- respond to your inquiries related to employment opportunities or other requests;
- send promotional communications;
- provide you with hardcopy or electronic newsletters, or surveys;
- send upgrades and special offers related to our Products and related services and for other marketing purposes of RealTimeGPS, should you request to receive such communications from us;
- make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback;
- to understand and analyze the usage trends and preferences of our Visitors and Users;
- to develop new products, services, features, and functionality.
Should these purposes require RealTimeGPS to process Client Data, then the data will only be used in anonymized or aggregated form.
In serving you, we may use GPS technology (or other similar technology like GLONASS) to determine your precise geographic location, in order to give this information to the users you have authorised for that and provide relevant services to them. We may use and store information about your location to provide features of our Platform and to improve and customize it. Also, we may use it for statistics analysis and share that non-personal aggregated data with other parties. We will not use or share this data for any other purpose.
Many devices will show you an icon when location services are operating. We only share this location information with others as approved by you.
If you do not want us to use your location for the purposes set forth above, you should switch off the GPS tracking device or turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.
How we share your data
Personally identifiable information
RealTimeGPS will not rent or sell your personally identifiable information to others. Any personally identifiable information you elect to make publicly available on our websites or social pages, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our website, copies may remain viewable in cached and archived pages of our websites or if other users have copied or saved that information.
We may share your Personal Data with third parties to provide technical support or to provide specific services, such as hosting of your applications, communicating with you via live chat software or payment processing for purchases.
Non-personally identifiable information
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain RealTimeGPS website, Products and related services and those of our partners.Such results consist solely of non-personally identifiable information. Non-personally identifiable information may be stored indefinitely.
We may also make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including:
- compliance with various reporting obligations;
- for business or marketing purposes;
- to assist such parties in understanding our Clients’, Users’ and Visitors’ interests, habits, and usage patterns for certain programs, content, services, and/or functionality available through the Products.
Instances where we are required to share your information
RealTimeGPS will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to:
- comply with the law and the reasonable requests of law enforcement;
- to enforce our Terms of Service or to protect the security or integrity of our website and Products;
- and/or to exercise or protect the rights, property, or personal safety of RealTimeGPS, our users or others.
What happens in the event of a change of control
We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other User information related to the RealTimeGPS website and Products may be among the items sold or otherwise transferred in these types of transactions.
We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our website or Products of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
RealTimeGPS is committed to protecting the security of your Application Data and Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Application Data and Personal Data from unauthorized access, use, or disclosure. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer and others.
Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our Products, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Despite these measures, you should know that RealTimeGPS cannot fully eliminate security risks associated with Application Data and Personal Data and mistakes and security breaches may happen. If you have any questions about security on our website, you can contact us by email support@RealTimeGPS.us.
Rights of access, correction, and objection
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, ask for a copy of the information we hold about you, you may withdraw your consent to the use of your data at any time, affecting all future use. All you need to do is send a message by e-mail to support@RealTimeGPS.us. We will acknowledge your request within seventy-two (72) hours and handle it promptly.
Our retention of your information
If you have an account with RealTimeGPS, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Children’s personal data
If you have reason to believe that we may have been sent personal data of a child under the age of 16, please immediately contact us at support@RealTimeGPS.us and we will use reasonable efforts to delete such information.
Links to other websites
In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website.
Changes to this Policy
If you do not agree to such changes, please contact us at support@RealTimeGPS.us. We will attempt to resolve your concern by either providing an explanation or making an accommodation. If we cannot accommodate you, then your only remedy is to discontinue use of the website, Products and related services.